Contact
Get hold of the right part of Winterfield
Most things are quicker on a direct line than through the main switchboard. Pick the one that matches what you need, or send a message and we will route it.
If this is an emergency
Call 911, or go to the nearest emergency department. Do not use this page, the message form below, or MyWinterfield to report anything urgent. Messages sent here are read during office hours only and may sit unanswered overnight and at weekends.
If you are in crisis and not in immediate physical danger, the 988 Suicide and Crisis Lifeline is answered around the clock. Winterfield Behavioral Health also holds same-day appointments at three clinics; see urgent and same-day care.
Departments
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Main switchboard
The general number for the system. If you do not know which department you want, start here.
(619) 555-0142
hello@winterfieldhealth.comMonday to Friday, 7am–7pm PT
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Appointments
Booking, rescheduling, and canceling. Faster online than on the phone at most times of day.
(619) 555-0150
Request onlineMonday to Friday, 7am–7pm PT; Saturday 8am–2pm
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Billing and financial assistance
Statements, payment plans, insurance questions, and applications for financial assistance.
(619) 555-0161
billing@winterfieldhealth.comMonday to Friday, 8am–5pm PT
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Medical records
Copies of your record, corrections, and releases to another provider or to a third party.
(619) 555-0173
records@winterfieldhealth.comMonday to Friday, 8am–4:30pm PT
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Patient relations
Compliments, concerns, and formal complaints. An advocate is assigned to every case that comes through here.
(619) 555-0184
patientrelations@winterfieldhealth.comMonday to Friday, 8am–5pm PT
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Media and communications
Interviews, site access, imagery, and data requests from journalists. We aim to reply the same working day.
(619) 555-0188
press@winterfieldhealth.comMonday to Friday, 8am–6pm PT
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Careers and recruitment
Questions about an application, the nurse residency program, or clinical placements.
(619) 555-0195
careers@winterfieldhealth.comMonday to Friday, 8am–5pm PT
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Interpreting and accessibility
Interpreters, assistive equipment, and help using this website. Free, and available at every site of care.
(619) 555-0199
access@winterfieldhealth.comMonday to Friday, 8am–6pm PT
Send us a message
Use this for anything that is not urgent and not clinical. If you are already a patient, a message through MyWinterfield reaches your care team directly and is the better route.
Message received
Your reference is —. Someone from the team you chose will reply by email within one working day. Nothing was actually sent: this is a demonstration site and the form has no endpoint behind it.
Where to find us
The system office is at the Balboa Drive campus. Every clinic, hospital, and laboratory has its own address and its own hours, all listed on the care centers list.
Visitor parking is behind the building, off Ardmore Street. The first ninety minutes are free with validation at any reception desk.
Winterfield Health is a fictional organization built for software demonstrations. Every telephone number on this page is in the 555 range reserved for fiction, every email address is invented, and the form above sends nothing anywhere.